New levels of clarity
Cambridge University Press has partnered with Whistle Clean Australia to enhance their client presentation and employee well-being.
The goal of Cambridge University Press is to “unlock people’s potential with the best learning and research solutions.” Their brand is associated with a high value product. As such, there is no room for poor workplace presentation and hygiene.
- Client: Cambridge University Press
- Duration: 2016-2018
- Skills: Hygiene Audit
Whistle Clean Australia have been our cleaning company for the past two years. Ivan is very diligent and a great point of contact. We find that the cleaning is consistently of a high standard and I would recommend to other businesses.
Our Process and Solution
Understanding the Current Challenges and Proposing a New Cleaning Regimen
Constant Review and Communication
Identify the ‘Second Task’
As you can see in the video above, getting to know our cleaners has been key for Cambridge University Press. Seeing friendly, familiar faces on a regular basis makes the experience easy for them. It helps facilitate communication, and allows them to get great service that is tailored to their unique needs. Whether it’s written feedback on the Communication Book, or in-person feedback from staff, communication is always open. This helps ensure that if there are any problems, the response is quick. Anything that requires extra attention is immediately addressed. As a result, daily operations have become a seamless process for the client.